Once an order is placed, we may be able to edit/update your order details within 24 hours on a business day from the time the order was placed. Please contact our customer service team immediately if you need to edit/update your order. If you need to

Once an order is placed, we may be able to edit/update your order details within 24 hours on a business day from the time the order was placed. Please contact our customer service team immediately if you need to edit/update your order.If you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

Can I edit or add anything to my order?

To apply a promo or discount code:• Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order.• Only one code can be used per order.If you’re having trouble entering y

To apply a promo or discount code: &#x2022; Proceed to checkout and enter your code in the [&apos;Discount Code&apos;] field. &#x2022; Click [&apos;Apply&apos;] to see your new total before finalizing your order. &#x2022; Only one code can be used per order. If you&#x2019;re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

How do I apply promo/discount codes?

Futur Living Singapore

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Does STAR+ Water Purifier require a direct pipe in?

Is the STAR+ Water Purifier a refill tank type of dispenser?

For STAR+ Water Purifier: How often does the VioLEDS UV Sterilization feature work?

Products

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How do I use my benefits/rewards points?

Accounts & Points

Can we view the products in person?

Can I relocate my Water Purifier?

What is required for the installation of this product?

Is there a child safety function on STAR+ Water Purifier?

How often should I perform manual cleaning/flushing for my STAR+ Water Purifier?

How long does each Manual Cleaning/Flushing or High-Speed Machine Flushing take to complete?

Is descaling required for the STAR+ Water Purifier?

How long does filter flushing take to complete?

How often should I change my filters?

How does the Filter Change Indicator work on STAR+ Water Purifier?

How to change the filters for STAR+ Water Purifier?

How is this Filter Lifespan Indicator different from others in the market?

How does filtration process work for STAR+ Water Purifier?

Any servicing required yearly for this water purifier?

Are there any regular maintenance required for STAR+ Water Purifier?

Are there any maintenance cost for STAR+ Water Purifier?

What is the coverage area of the LUNA Air Purifier?

Does LUNA Air Purifier help to reduce pet danders/fur?

How long does each filter last for LUNA Air Purifier?

What does the warranty cover for LUNA Air Purifier?

What does the warranty NOT cover for LUNA Air Purifier?

What should I do if my product is not working within 14 days of purchase?

How do I tell the air quality of my house with DAWN Air Purifier?

Does the DAWN Air Purifier help to reduce pet danders/fur?

How long does each filter last for the DAWN Air Purifier?

What does the warranty cover for the DAWN Air Purifier?

What does the warranty NOT cover for the DAWN Air Purifier?

Can I put toys of all materials in the JJOBI Sterilization Box?

How do I use the JJOBI Sterilization Box?

If the JJOBI Sterilization Box is filled with toys, can the UV LED Light at the lid sterilize all the toys inside, even if they are at the bottom of the box?

Where is the power button for JJOBI Sterilization Box?

What is the size of the lid of the JJOBI Sterilization Box?

How do I clean the JJOBI Sterilization Box?